Delivery

• Nationwide Dropshipping
• Delivery within 3-5 Business Days

Warranty

• FULL 1-YEAR WARRANTY. During the first year, South Bay International will repair or replace, at no cost to the original purchaser,any defective part. This includes all authorized labor and transportation costs incurred with the repair or replacement of any parts found to be defective.
• 2-YEAR MOTOR WARRANTY. The Adjustable Base has a two-year full replacement warranty for parts, labor and transportation of the motor should the motor(s) fail.
• 5-YEAR MOTOR WARRANTY. During year 2 through year 5, from the original purchase date, South Bay International will replace any bed part, to the original purchaser, found to be defective. The part must be returned within fourteen (14) days of receipt of the replacement part(s) or purchaser may be subject to charges for said part(s) to include, but not limited to freight charges. Liability of South Bay International is limited to the replacement of the defective part or parts ONLY with purchaser responsible for all service, installation and transportation costs of said part(s).
• 10-YEAR LIMITED WARRANTY. During year 6 through year 10 from the original purchase date, South Bay International will replace, per the terms and conditions set forth in this paragraph, any bed part found to be defective. Purchaser shall pay 1/180 of the current replacement cost of the defective part multiplied by the number of months, after the fifth (5th) year, from the original purchase date. This warranty applies only to replacement part(s). Purchaser may be subject to charges for said part(s) to include, but not limited to, freight charges. Liability of South Bay International shall be limited to the replacement of the defective part(s) only with purchaser responsible for all service, installation and freight costs of said part(s).

NO RETURNS, ONLY VERIFIED WARRANTY ISSUES